NEWSLETTER
Feature Spotlight: Golf Bag Request through the App
June 2025
Join the early adopters who are modernizing golf bag requests at their club.
Members can now request their golf bag(s) instantly or schedule a pickup at a later time, right from the ClubCentral app! Whether retrieving their golf bag before a round or coordinating a pickup, this feature aims to simplify the communication for your members to the bag room staff.
Offering this kind of tech-enabled service sets a club apart. It sends a clear message that the club is modern, member-focused, and willing to invest in convenience and service innovation. For prospective members—especially younger ones or those accustomed to luxury hospitality—features like this could be a key differentiator in choosing one club over another. For current members, it contributes to overall satisfaction and makes the club feel more progressive and responsive to their needs.
Watch this video to learn how this feature works!
Who Does This Benefit?
Members:
Flexible Scheduling – Members can request their golf bag with just a few taps. They can request ASAP or schedule for later on the given day. Eliminating the need to call the golf shop or wait on hold. It’s a quick and intuitive alternative.
Automatic Communication – With direct communication between the Staff and the Member app, members receive push notifications confirming that their request has been received and when their bag is ready for pickup without any extra effort from the staff.
Enhanced Experience – This feature adds a tech-forward element for members, reinforcing a sense of attention to member needs. Modern members appreciate mobile-first services, and this feature aligns perfectly with those expectations, helping clubs deliver a seamless and efficient golf experience
Club Staff & Outside Operations Teams:
Improved Efficiency – When staff receive real-time notifications of bag requests, it reduces the likelihood of miscommunication or forgotten requests. It allows the bag room or proshop staff to anticipate needs and plan accordingly, improving responsiveness.
Better Organization - An in-app request system provides clubs with valuable data. Clubs can track when requests are most common, identify which members use the service most frequently, and determine peak demand periods. These insights help improve staffing and operational planning.
Elevated Service – This feature can be tailored to fit each club’s process, whether bags are staged at the bag drop, driving range, or other locations. Reducing phone call traffic to the pro shop or bag room will free up staff to focus on delivering other high-touch services to members.
With a simple setup this feature is customizable to match your club’s operations:
Include Bag Storage Numbers in your System Admin
Setup your Locations (Bag Drop, Practice Facility, Place on Cart, etc.). You can add as many as you need!
Customize the Hours of Operation to control availability for members.
Add the Staff App User(s) who will fulfill incoming requests from the FT Staff App. The app can be added onto each of the bag room staff's phones or onto one bag room tablet.
Is This Right for my Club?
Do you offer bag storage to your members?
Are you wanting to reduce phone calls to the proshop and outside service staff?
Are you open to modernizing convenience and experience for members?
Then yes, of course! Including golf bag requests in the club’s mobile app encourages members to engage more frequently with the platform. The more useful features the app contains, the more often members will open and interact with it. This repeated engagement not only reinforces the club’s brand but also increases visibility for other app-based services such as food ordering, reservations, and club event registrations. You can add value while subtly encouraging additional spending, all through a frictionless digital interface.
When Can You Start Using It?
It's available now on your app admin!
1 - On your ForeTees site, locate our Help Center in the bottom right corner.
2 - Click ‘App’ and select the ‘Golf Bag Request’ article.
3 - Reach out to clubrelations@foretees.com for assistance.
Learn more about the ForeTees Apps:
We Value Your Feedback!
At ForeTees, we are always seeking to improve and deliver the best possible experience for you, even when it comes to our monthly newsletter.
Thank you in advance for taking the time to complete this feedback survey.
Questions? Reach out to clubrelations@foretees.com
Stay up to date with all-things ForeTees with our monthly e-newsletter.
